Category Archives: PCH3lp

The startup disrupting the conversation in the mobile data battleground

It is widely reported that an incredible 97% of consumers will leave a brand based on a negative customer experience. Meanwhile, a recent study by Marketforce revealed that 66% of customers would switch mobile carriers to get better value for their price. Equally, 33% will change wireless carrier to get more flexible plans to fit their needs. Welcome to the digital world where the personalization of everything is the new currency. If a brand fails to listen to its customers or remove frustrating friction points from archaic processes, loyalty will be sacrificed with immediate effect. A criminally overused phrase is…

 

http://pcproactive.net/blog/2017/08/16/the-startup-disrupting-the-conversation-in-the-mobile-data-battleground/

China’s censorship crackdown targets WeChat, Weibo, and Baidu

Chinese officials have begun investigations into content shared on the country’s largest social media platforms. The crackdown comes as part of China’s new censorship laws. WeChat, a messaging platform with over a billion users, is at the heart of the sweep, along with networks run by Baidu and Weibo. According to the Wall Street Journal […]